Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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From soup to nuts - great service!
Barbara O. - Portsmouth, VA
 
I want to sincerely thank you for your excellent repair of my Omega watch. I feel that it looks better than the day I bought it. Your attention to detail on the cosmetics of the case and bracelet restoration, only assures me that the same attention to detail went into the movement repair, bringing the watch back to life. I will recommend your services and if need be, use you again.
Don P. - New Brockton, AL
 
I am very pleased to have my Movado watch band repaired and my watch thoroughly cleaned. It looks great! The process for sending the watch in for an estimate, approving repairs, and having it returned to me was simple. I also liked tracking the repair process online. Thank you so much!
Lisa C. - Lompoc, CA
 
My watch repair is perfect. It was even set to the correct time zone. Love your box in which watch was returned. Thanks for timely and excellent service!
Patrick M. - Eau Claire, WI
 
You were wonderful and did everything that you said you would do — my Omega watch looks GREAT!
Gil E. - Greenville, SC
 
I am in receipt of my custom Longines watch following repairs. I am impressed with Govberg Watch Repair's commitment to excellence, workmanship and timeliness on repairs. It was fully repaired on schedule and exceeded my expectations. I shall be sending my AP for same repairs soon.
Dale - Nashville, TN
 

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