Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I could not be more pleased with your service. Although 15 years old, the watch appears brand new and keeps time perfectly. When it was returned some 3 weeks ago, I adjusted the second hand to coincide exactly with World-Time. As of this morning it is holding true to the second. Thank you for your wonderful service.
Joe M. - Bluffton, SC
 
Received my wife's Cyma watch back yesterday. She was very pleased with the repair. Watch is well over l0 years old and looks and runs as new. Will not hesitate to send future repairs to you.
Greg B. - Bettendorf, IA
 
Thank you! I found your website easy to navigate, to select my level of service and then print out a instructions,etc... and I appreciated the ability to check on the status of my watch as well as to track its return shipping. The return packing was very impressive... and importantly protected my TAG. That watch has a lot of sentimental value to me and overall I feel like your organization handled the time piece more than appropriately.
Jeff R. - Chapel Hill, NC
 
Just got my Audemars Piguet back and it looks AWESOME as usual after your service.
Marc M - Hillsborough, NJ
 
Awesome job and great customer support. Thanks so much!
Kim M. - Union, OR
 
I received my Rado watch and I’m very pleased with the repair. It came back looking like a brand new watch and works perfectly. Thank you for your service. I will contact you in the future for future cleaning.
Lisa R. - Melbourne, FL
 

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