Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

Get a Free Estimate

Contact Information
About the repair
Thank you for the excellent work in repairing my Movado watch. She looks good as new!
Cynthia C. - Arlington, TX
 
I thought the service was very good. I particularly liked the website and manner in which we could "enroll" my watch. I would rate the total service as an "A".
Tom A. - Newton, KS
 
My Omega Moon Watch just received absolutely looks new. Your packaging for return is also impressive along with your most complete web site which gives all possible info both before, during, and after you receive a repair. Govberg is obviously a class act company, and I could not be more pleased.
Harry J. - Long Beach, MS
 
I was really hesitant to send my watch away for repair but read reviews about your service and took a chance. I am glad I did! The cost was reasonable, but more than that, I felt you took great care with my watch from beginning to end. Thank you.
Barbara O. - Portsmouth, VA
 
Thank you! I found your website easy to navigate, to select my level of service and then print out a instructions,etc... and I appreciated the ability to check on the status of my watch as well as to track its return shipping. The return packing was very impressive... and importantly protected my TAG. That watch has a lot of sentimental value to me and overall I feel like your organization handled the time piece more than appropriately.
Jeff R. - Chapel Hill, NC
 
I was very pleased with the results of the repair of my watch. The process was easy and clear to follow and I will use the company again in the future.
Judith D. - Fort Myers, FL
 

Copyright © 2019 Govberg Watch Repair

All trademarks and copyrights on this page are property of their respective owners. Govberg Watch Repair is a separate entity not affiliated with the mark owner.
Display of any mark does not suggest endorsement or sponsorship by mark owner.