Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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Top quality repair work. Works perfectly and is not fast or slow in keeping time. This is the second time I have used Govberg and both times have been perfect. My 1953 Omega works as perfect today as it did when it was new. Thank you.
Ronald B. - Gahanna, OH
 
I found the entire repair process extremely impressive!! Excellent and prompt communication throughout. Price was competitive and turnaround was expedient. The watch case and bracelet were restored to almost new condition. Professional and customer caring! Thank you.
James - West Linn, OR
 
Thank you for repairing my watch so quickly! It is my favorite watch, and I was glad it was easily fixed. I'll try my best not to drop it again. I look forward to having all of my watch needs met with Govberg.
Derek B - Jennings, LA
 
I received my Hamilton watch back this week and it is OUTSTANDING! I feared that this watch was destined for the trash heap, but now I have a timepiece that will be handed down for generations! Thanks!
Joel A. - Duluth, MN
 
Great repair!! Wonderful service!! I am again enjoyng my Omega watch thanks to you.
Jack B. - Bethany Beach, DE
 
Thank you, my Ebel watch looks like new!!! This was my birthday present to myself and it's the best gift I have ever given to myself!! I'm really glad I sent it to you.  
Ann P. - Waltham, MA
 

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