Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My Movado looks and works like new. 100% satisfied!
Joe M. - Montgomery, TX
 
I sent you my beautiful older Hamilton watch and you put a quartz work on the inside. It is wonderful, beautiful, very "up to date" and I absolutely love it. You did a magnificent job and I thank you! I am so pleased with what you did and would tell anyone who needed any kind of a watch repair.
Carolyn L. - Quitman, GA
 
Communication and price were honest and very good. You met your timeline and were very honest about what my watch actually needed to be repaired and what did not need to be repaired.
Mike - Vero Beach, FL
 
My repaired watch arrived this afternoon securely packaged, safe and happy. I wound it up and it has been keeping perfect time since. Thank you for your very professional way of doing business and for your good work. In addition to running properly, the watch was cleaned and polished; you made it look like new! Thank you again.
Glen - High Point, NC
 
VERY impressed withe the work on my Rolex Yacht Master. The refinished bezel is PERFECT! So glad I found your website and made the decision to use Govberg. Thanks for the wonder job and quick turnaround.
Rodger R. - Greenville, SC
 
Thanks very much. I received the watch today, and it looks great... I'm thrilled to have the watch back and the process was very easy and smooth. Thanks again!
Peter B. - San Ramon, CA
 

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