Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I received my repaired Omega X33 today via Fedex. I am very pleased with your service. It was shipped back in a very nice case and it functions perfectly. Just wanted to say thank you and that you will get more business from me.  
Richard T. - Elmont, NY
 
You did well. Sophisticated web site and process. We would not hesitate to recommend you to others. Thanks!
Norm S. - Weems, VA
 
Thank you for your service. I’m happy to have my Omega watch back like new.
David A. - Mechanicsville, VA
 
Thank you for the opportunity to say how pleased I am with your service. The watch arrived and it looks brand spanking new. It is now running perfectly. First class service and first class craftsmanship, something you rarely experience nowadays. So thanks to everyone at Govberg. You have a customer for life!
Kirk - North Bend, OR
 
I wanted to write and tell you how pleased I am with my refurbished watch. I was hesitant in spending the money to have it repaired. With the help and advice of Brett, I went ahead and spend the money. I am glad I did! Brett gave me good advice. Thanks again.
Greg - Lahaina, HI
 
You recently repaired a Rolex and Hamilton wrist watch for me. I could not have asked for a better job. You do great work, watches look new. Thank you!
Charles M. - Aloha, OR
 

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