Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My Hamilton watch looks great! I am excited to be able to wear it again. Thank you for the major repair. I will recommend you to friends.
Patricia C. - Mattapoisett, MA
 
Just got my watch Back yesterday:)) Thank you so much - it looks like new and runs great!!!!! Fantastic!!!!!!
Margaret G. - Mineola, NY
 
Only one word to describe my watch upon its return, WOW. Thanks, my Rolex looks brand new and it is 13 years old and has been ridden hard. Great work!
Bob H. - Oklahoma City, OK
 
Wonderful job on overhauling my IWC platinum big pilot. Time of repair was very reasonable and easy. I will now continue to service all of my watches with you.
David E. - Newark, DE
 
After inspecting my Breitling under an illuminated 20x loupe, I would rank the repair as 100...no lint, dust, fingerprints or anything such. The hands line up perfectly, the finish on the case and bracelet are as factory. The bezel rotates with an appropriate amount of drag, in other words, the o-rings are properly installed and lubricated... the the watch has managed to keep accuracy to an approximately .2 second loss, well within COSC specification.
Scott S. - Oconomowoc, WI
 
The watch is beautiful! It looks just like it did when my father used to wear it. Thank you!
Anne C - Washington, DC
 

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