Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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Great service! First class! I will use you for all my watch repairs.
Richard D. - Montgomery, AL
 
The watch looks great – like new after 12 years of everyday wear! What did you do to get it so nice and shiny? Top shelf job!
Joseph - Philadelphia, PA
 
I am very pleased with the service and repair of my watch. The watch belonged to my father who has been deceased for more than 20 years. I had been told that it could not be repaired. The watch looks great and I am sure will give me many years of pleasure.
Gary - Burleson, TX
 
Thank you very much for fixing my husband’s Concord watch. We received it back and are very pleased with the service. Govberg is very professional and organized and easy to work with. We will certainly recommend Govberg to anyone needing watch repair.
Sharon E. - Irvine, CA
 
Our members frequently seek advice on watch repair and routine maintenance. Govberg Watch Repair is a proven expert with over 90-years of history and is authorized to service over 50 brands with genuine factory parts.
Jessica Faver - General Manager, Timezone.com
 
My watch arrived today, looking wonderful, like new….Thank you.
Diane - Kailua, HI
 

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