Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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Your service was very good. I received my Hublot faster than quoted to me.
Christie S. - McAlester, OK
 
My repaired watch arrived this afternoon securely packaged, safe and happy. I wound it up and it has been keeping perfect time since. Thank you for your very professional way of doing business and for your good work. In addition to running properly, the watch was cleaned and polished; you made it look like new! Thank you again.
Glen - High Point, NC
 
We received our watch via Fedex. The repair was very well done. Your communication during this repair process was clear and effective. Thank you for your service!
Patrick - Neptune Beach, FL
 
The watch looks great – like new after 12 years of everyday wear! What did you do to get it so nice and shiny? Top shelf job!
Joseph - Philadelphia, PA
 
My Rolex looks wonderful. I wish all the other companies we deal with were as great and customer friendly.
Bert G. - Orangeburg, SC
 
I was apprehensive to send my watch all the way across the country. I followed the simple directions I was given on your website and received confirmation right away that Govberg had received my watch. That was a wonderful touch to make me feel good about sending my watch away. When my watch was shipped back to me I was able to follow it through the mailing companies tracking service. Thank you very much and I will always use Goverg for my future watch repair.
Joan O. - Anacortes, WA
 

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