Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I'm VERY pleased with the job you did on my old watch. It looks and runs like it did when it was given to me so many years ago. It holds much sentimental value for me and I hope to keep it in the fine condition that it is in now until I have occasion to pass it on to one of my kids. I will definitely recommend your services when the occasion arises.
Carl M. - Baltimore, MD
 
Thank you very much for repairing my Patek Phillipe watch. I received it today and it looks beautiful!
Mame D. - Trumbull, CT
 
I found the box with my wife's watch on my desk this morning when I arrived. She'll be very excited, especially when she sees how shiny it is again. Thanks very much for your help during the process.
Rich - York, PA
 
Thank you! I found your website easy to navigate, to select my level of service and then print out a instructions,etc... and I appreciated the ability to check on the status of my watch as well as to track its return shipping. The return packing was very impressive... and importantly protected my TAG. That watch has a lot of sentimental value to me and overall I feel like your organization handled the time piece more than appropriately.
Jeff R. - Chapel Hill, NC
 
My watch looks great and runs perfect! Thank you Govberg Watch Repair!
Kathy - Long Beach, CA
 
I received my watch today, and it looks really nice. The packaging was the best that I have ever seen!  I am sure if it had fallen out of an airplane my watch would had suffered no damage – thanks for the extra care!
Mark M. - Idaho Falls, ID
 

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