Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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Excellent work on my Movado! Additionally, I found your on-line repair process to be efficient and very user friendly!
Pat C. - Maineville, OH
 
Only one word to describe my watch upon its return, WOW. Thanks, my Rolex looks brand new and it is 13 years old and has been ridden hard. Great work!
Bob H. - Oklahoma City, OK
 
Very pleased with service. Arrived earlier than expected, price was very reasonable (especially compared to a local dealer who quoted more than double the price you charged) and most importantly the watch looks brand new and works perfectly again. Thanks so much.
Simon H - Magnolia, TX
 
I received the watch back and it looks great. Brett was great to deal with. He was very reactive to any request that I had. I would recommend Govberg to others.
Kenneth - Suffield, CT
 
My watch not only looks like it’s new, it keeps time better now then it did when I first bought it. Thanks for the great work.
Michael - Green Acres, WA
 
Brett and team- Wow! You guys have done a fantastic job on the repair of my Rolex. That watch was in a safe deposit box for 15 years before I was able to get hold of it from family and, as you guys know, not in very good shape. It took me about 2 years to find someone that would work on an early 50's model and when I first did find someone the repair quote was outrageous. You guys reasonably priced the work and provided several options that helped me get the necessary repairs done but also offered some enhancements that I would not have considered otherwise. I have another vintage Rolex I would like to get reworked and I will absolutely send it to you guys. Needless to say, I will be using you guys for any future watch needs I might have.
Trey - San Antonio, TX
 

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