Crystal Replacement or Refinishing

The transparent “glass” which protects the dial of the watch is called a crystal. There are three common types of crystals: acrylic, mineral and sapphire. A sapphire crystal is the most expensive, scratch-resistant and durable type of crystal. Watch crystals can break or crack from impact or by dropping a watch on a hard surface. The watchmakers at Govberg Watch Repair can replace almost any watch crystal, and when possible, will carefully buff the crystal of your timepiece to remove unsightly scratches or marks, restoring it to its original condition. When you would like to have your watch’s crystal replaced or refinished our watchmakers use the following procedures.

Crystal Refinishing

  • Disassemble the watch case and remove the movement to protect it while the crystal is being repaired
  • Carefully remove the crystal from the case
  • Cautiously buff the crystal to remove scratches or other distracting imperfections
  • Reinstall the crystal along with the movement and perform a time test to ensure accuracy

Crystal Replacement

  • Disassemble the watch case and remove the movement to protect it while the crystal is being repaired
  • Carefully remove the crystal from the case
  • Search our extensive parts supply and/or the manufacturer’s inventory for a genuine replacement crystal specific to yor watch brand and model
  • If no such crystal can be found, we may be able to custom make a new crystal for your watch.
  • Install the new crystal along with the movement and the watch and time test the watch to ensure its accuracy

Service to your watch’s crystal can greatly enhance its overall appearance and value. Govberg Watch Repair offers Free Estimates and Free return shipping on all watch repairs. Plus, all repair work comes with a 1 year Govberg Warranty. We perform quality crystal refinishing and replacement on over 200 top luxury watch brands.

Complete the form on the right to begin the process of receiving your FREE Crystal Refinishing or Replacement Estimate!

 

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About the repair
All I can say is WOW. This Rolex has become a family heirloom and you have brought it back to life. I am so pleased with it. I can hardly believe it is the same watch. I have been showing it off proudly and telling my friends that your facility is the only place I will trust my watch with. Thank you so much!
Scott K. - Virginia Beach, VA
 
I thank you for your service. my watch looks like new. You seem to be doing everything right. I'm satisfied and well pleased.
Joe F.San Francisco - San Francisco, CA
 
Thank you so much for the beautiful repair work on my watch. I especially like the professional and top notch manner in which the service is done. It was easy to send and to set up the repair order plus the communication during and after the service was a valuable asset. I plan to use you on a regular basis to do the prescribed normal maintenance.
Alan C. - Stony Point, NY
 
Everything was great. Watch is running fine, looks great! Service person was very responsive and delivered on promise of delivery. Quite satisfied! Thank you.  
Stan E. - Warrington, PA
 
I want to thank you for sending me a new watch. Or, maybe you made it look like a new one! Earlier this year, I sent the watch to the Cartier facility in Texas and they came back with estimates for needed repairs in a sort of laundry list — with no real explanation as to why a specific part needed replacement. I had them return the watch.  I appreciated the detail you gave as to why something needed to be done. Should the occasion arises in future, I will most certainly recommend your firm. Thank you.
Patrick D. - Columbia, SC
 
My 100 year old pocket watch is now showroom perfect. Superior professional workmanship. Thank you for courteous customer service as well!
Frank F. - Lilburn, GA
 

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