Basic Watch Service

This service is highly recommended for quartz watches that have not had any service work for four years or more. All gaskets break down over time and eventually allow water to gradually migrate into your watch, ultimately ruining the movement, its appearance, and value.

Upon receiving your watch, our watchmakers will:

  • Completely disassemble the case and bracelet
  • Carefully remove the case backing and inspect the movement for any faulty or worn parts
  • Replace any gaskets, if needed, to ensure that your timepiece is protected from water and moisture
  • Perform a dry test to the watch’s case to insure that your timepiece is protected from water and moisture
  • Electronically test the movement and replace any dead batteries
  • Reassemble your watch after all inspections have been made

Please note that a Basic Service is not covered by our 1 year Warranty because there may be problems with the movement that are not fixed when a Basic Service is performed.  However, we will apply the cost of a Basic Service towards any future service on the same watch.

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About the repair
Everything about using your services was great. My watch looks really good. Thank you!
Durand - East Fallowsfield, PA
 
For an overall excellent experience in the service of my Movado. The price, turn around time, and obvious care of the piece as indicated in return packing was outstanding. 'BRAVO' for providing excellent customer service in a time that the meaning of the words is lost to most who are supposed to provide it.
Tom M. - Manchester, MD
 
Excellent Raymond Weil service and timely return. The watch looks like new!
Louie C. - West Sacramento, CA
 
Thank you for your excellent service. Whenever I called there was always someone there to answer my questions.  My watch was repaired in a timely manner and the updates during the repair process were appreciated. I will certainly recommend your company to my friends.
Annette - North Conway, NH
 
I received my Hamilton watch back this week and it is OUTSTANDING! I feared that this watch was destined for the trash heap, but now I have a timepiece that will be handed down for generations! Thanks!
Joel A. - Duluth, MN
 
I recently had my Tiffany and Omega watches repaired and want to praise every facet of my experience with your company! Your professionalism is beyond compare. Thank you!!
Carol R. - Westerville, OH
 

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