Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. All watch boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
166 East Levering Mill Road
Bala Cynwyd, PA 19004.

This location is open for mail in repairs only and is closed to the public. Visit one of our locations in Philadelphia, Ardmore or Cleveland to drop off your watch for repair.


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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About the repair
We received the watch yesterday...beautiful job! The Rolex looks brand new....could not be more happy.
Douglas H. - Morgantown, WV
 
Customer service was superb and the cost to repair was extremely fair. We will continue to utilize the services of Govberg Watch Repair.
Lou B. - Raritan, NJ
 
I am pleased when I encounter a five star business! I can state without hesitation that Govberg Watch Repair performed an outstanding "overhaul" on my TAG Heuer. From the initial contact, through the estimate, and to arrival in the quality case from Govberg, I could not be more pleased. I will recommend Govberg to all I meet who value quality craftsmanship repair on their valued watches. Again, Thank YOU!
Michael M. - Brunswick, GA
 
I received my Android Divemaster Enforcer that had scratches on the case yesterday…The looks awesome…Better than new…I have two more watches that I am sending to Govberg for ‘clean and polish.’ Thanks Govberg!
Lanny - Moline, IL
 
I received my Temption Watch back a couple of weeks ago and I have to say I was extremely pleased with the service and repair that was done. Any of my further watch repairs from my collection will be sent with out hesitation to Govberg.
Stanley S. - Beaverton, OR
 
I got the watch back and was very pleased with its condition. The crystal was replaced and looked great! It was packaged well and it did not take very long to repair. I will definetly consider you guys when my other watches need repair.  
Robert M. - Fremont, CA
 

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