Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. All watch boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
166 East Levering Mill Road
Bala Cynwyd, PA 19004.

This location is open for mail in repairs only and is closed to the public. Visit one of our locations in Philadelphia, Ardmore or Cleveland to drop off your watch for repair.


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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About the repair
My repaired watch arrived this afternoon securely packaged, safe and happy. I wound it up and it has been keeping perfect time since. Thank you for your very professional way of doing business and for your good work. In addition to running properly, the watch was cleaned and polished; you made it look like new! Thank you again.
Glen - High Point, NC
 
I want to say thank you very much for rushing the Movado watch out to me. It made my Christmas!! Thank you again.
Diane L. - Carver, MA
 
I am very pleased with your watch repair service. The watch was repaired before the date you specified and it was extremely easy to deal with your service. I would most definitely refer friends to you for any watch repair they may need.
Fran Q. - Mount Joy, PA
 
I am very pleased with my "new" looking Ebel watch. Thank you!
Egizia B. - Greenland, NH
 
I received my Rado watch and I’m very pleased with the repair. It came back looking like a brand new watch and works perfectly. Thank you for your service. I will contact you in the future for future cleaning.
Lisa R. - Melbourne, FL
 
The repair/refurbish on my watch was excellent. I was reluctant to service my watch over the Internet, but now I will never have a watch serviced - or buy a watch - anywhere else. Great job!
David D. - Las Vegas, NV
 

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