Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. All watch boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
166 East Levering Mill Road
Bala Cynwyd, PA 19004.

This location is open for mail in repairs only and is closed to the public. Visit one of our locations in Philadelphia, Ardmore or Cleveland to drop off your watch for repair.


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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Thank you, my Ebel watch looks like new!!! This was my birthday present to myself and it's the best gift I have ever given to myself!! I'm really glad I sent it to you.  
Ann P. - Waltham, MA
 
I thought that everything that was done and the systems that you have in place to handle transactions were both effective and efficient. You have a satisfied customer, and I wouldn't change a thing!
Bill M. - Center Lovell, ME
 
Govberg was professional and efficient. If friends and relatives requires the services of a very good watch repair place, I will strongly urge and highly recommend Govberg Watch Repair. Once again, thank you for the services you have performed on my Baume & Mercier watch.
C. Lim - New Haven, CT
 
Just wanted to take a moment and tell you and Govberg Watch Repair how pleased I am with the work done on my old Rolex. It came back working just great and looks like brand new. Pretty remarkable for a watch that is very close, if not older than 70 years old. With now two watches that you have taken care of for me, you have to know that Govberg is where I will always go, as well as send all that might ask me, about watch repair.
Howard - Jacksonville, FL
 
Received my Omega today, looks great!!! Returned in a very nice case! Thanks, hope to use you again.
Duane Z. - Anchorage, AK
 
We received our watch via Fedex. The repair was very well done. Your communication during this repair process was clear and effective. Thank you for your service!
Patrick - Neptune Beach, FL
 

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