How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Received my wife's Cyma watch back yesterday. She was very pleased with the repair. Watch is well over l0 years old and looks and runs as new. Will not hesitate to send future repairs to you.
Greg B. - Bettendorf, IA
 
My watch is like new! Thank you so much. I will definitely recommend you to friends and use you again!
Michelle N. - Glen Ridge, NJ
 
I would like to thank you for the expert service and repairs that your experts performed on my husband's 15+ year old Tag Heuer watch. The watch looks like new and is functioning perfectly. The entire process of sending the watch to you, being kept up to date with emails, and receiving the watch back in a timely manner was smooth and professional. I would recommend your service to anyone who owns a fine timepiece.
Florence T. - Philadelphia, PA
 
Received my Omega watch. You have a great web service and I'm pleased... I would use Govberg for any future need.
Frank F. - Geneva, IL
 
Top quality repair work. Works perfectly and is not fast or slow in keeping time. This is the second time I have used Govberg and both times have been perfect. My 1953 Omega works as perfect today as it did when it was new. Thank you.
Ronald B. - Gahanna, OH
 
All I can say is WOW. This Rolex has become a family heirloom and you have brought it back to life. I am so pleased with it. I can hardly believe it is the same watch. I have been showing it off proudly and telling my friends that your facility is the only place I will trust my watch with. Thank you so much!
Scott K. - Virginia Beach, VA
 

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