How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR at 1521 Walnut St, Philadelphia, PA 19102. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

Get a Free Estimate

Contact Information
About the repair
Thank you very much. It was nice to be able to process the repair by mail! It saved me the trip into the city when I did not have the time. The watch is as good as new and was received in advance of the estimated completion dates.
David P. - Kingston, PA
 
You kept me so well informed on my Jaeger LeCoultre Reverso Sun-Moon wristwatch's repair status while my favourite wristwatch was in your care... I was most anxious to have it repaired, cleaned and returned safely to me. All of that happened exactly as you foretold. Thank you very much for your fine, peerless customer service.
John B. - Waynesboro, PA
 
I would like to say how happy I am with the repair of my Rolex and the service of Govberg. In the future any repair work I have will be shipped to Govberg and I will advise everyone to do the same.
Joe S. - Montauk, NY
 
My watch arrived safely….It is beautiful and running perfectly…It was certainly worth the wait. Govberg Watch Repair is as professional and reliable as touted to me.
Cynthia - Fredericksburg, TX
 
I received my vintage Omega last week and I will say it looks brand new. The watch is keeping excellent time... the return packing was extraordinary. I hope to enjoy the watch for many years.
Hal S. Los Gatos - Los Gatos, CA
 
Thank you for the excellent work you did on my wife's watch. I was very pleased with the process and found it user-friendly/simple to understand. The watch works wonderfully and my wife's happiness is the best return I could ask for. We had been told by other jewelry stores that the watch could not be repaired. It's working great and looks beautiful.
David G. - Carlinville, IL
 

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