How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
I received the watch back and it looks great. Brett was great to deal with. He was very reactive to any request that I had. I would recommend Govberg to others.
Kenneth - Suffield, CT
 
Excellent job!! Thank you very much!! I will be using your services for all my watch needs!!
Peter F. - West Chesterfield, NH
 
You guys really have your act together. I love that I can see the progression of my watch repair. I sent your site to two of my friends that are watch nuts like me. I am glad I found you and know you can service my Cartiers, Ebels, Rolexes, and TAG Heuers.
Rodger R. - Greenville, SC
 
I have received my TAG Heuer watch via Federal Express and am pleased that it is keeping perfect time and looks like the day I purchased it. Thank you.
Jack H. - Portland, OR
 
I sent you my Tudor, manufactured in the Mid 60's, which I had bought used. I can't believe how well this watch runs. Thank you!
Steve S. - Des Plaines, IL
 
Only one word to describe my watch upon its return, WOW. Thanks, my Rolex looks brand new and it is 13 years old and has been ridden hard. Great work!
Bob H. - Oklahoma City, OK
 

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