How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
I was EXTREMELY pleased and impressed with your service, follow up etc. Your turnaround was quick too.
Christine A. - Boston, MA
 
Received my Patek Philippe. Beautiful job!
Gil Z. - Randolph, NJ
 
My watch looks great and runs perfect! Thank you Govberg Watch Repair!
Kathy - Long Beach, CA
 
I was reluctant to have my watch repaired [with Govberg]... however, I was so happy I did. It is like having that special gift for the first time all over again. Your company made available constant tracking of the progress of the repair and returned it safe and sound. Successful surgery. Much appreciation!
Elizabeth U - Hilliard, FL
 
Thank you guys for the awesome work on my Rolex Tudor! Appreciate the quality work you guys did and getting it back to me *safely*. I THANK YOU SO MUCH! It looks Fabulous! Hope to do more near future business w/the best Rolex/Tudor watch repairers in the Good ol' USA! :)
Angie W. - Asheville, NC
 
Thanks for repairing my watch. I will be giving you more business in the future.
Phillip - Clinton, MD
 

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