How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
The process worked flawlessly and I am quite happy with my watch. It’s like new again, even after 13 years of wear and tear. Thank you so much!
Klaus F. - Norcross, GA
 
Great job. Thank you for bringing my prized Rolex back to life. I'm extremely happy with the quality of work Govberg provided. I'll be back.
Joe B. - Whittier, CA
 
Thank you! You did a very good job, I have had the watch for around 11 years and its very special to me.
John C. - Granbury, TX
 
Just received my Tudor. She looks brand new! For a 35 year old watch she keeps perfect time. Thank you!
Chris T. - Abilene, TX
 
My watch arrived safely and it works and looks like new! The next time it needs its regular service I will use Govberg. Thanks!
Chuck - Pocatello, ID
 
I received my Rado watch and I’m very pleased with the repair. It came back looking like a brand new watch and works perfectly. Thank you for your service. I will contact you in the future for future cleaning.
Lisa R. - Melbourne, FL
 

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