How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR at 1521 Walnut St, Philadelphia, PA 19102. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Thanks for the repair. My watch looks like new. I will be in touch with you soon for an overhaul on my wife’s Rolex.
Mike H. - Columbia, MD
 
Excellent work. My Breitling is as it was when it was new. I will certantly use you in the future.
Dan M. - Hagerstown, MD
 
THANK YOU!!!!! When I sent my two watches in to you a few months a go, I have to admit I was a little nervous. I was impressed with your professionalism and your courteous approach. When I received my Breitling and Concord back from you, I literally gasped at the sight of them. They looked as new and shiny as on the day they were given to me! The time and money it cost to have my watches attended to by your company was a very worthwhile investment and a decision I am very happy to have made. I am grateful to you for your service and I am now a lifetime fan of Govberg Watch Repair!
Lise D. - Los Angeles, CA
 
Thank you very much for handling the repair of my very dear and old Cartier watch. It is ticking away on my wrist right this minute!
Sally B. - Jacksonville, FL
 
I received my Android Divemaster Enforcer that had scratches on the case yesterday…The looks awesome…Better than new…I have two more watches that I am sending to Govberg for ‘clean and polish.’ Thanks Govberg!
Lanny - Moline, IL
 
You did a terrific job and kept me well-informed. the watch looks new!
Mary - Sterling, IL
 

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