How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Thank you for repairing my Rolex. It is keeping accurate time, better than any time previously. Thank you again!
James L. - Austin, TX
 
I was thrilled to have such prompt service on my watch repair. Everything was so easy, would recommend to anyone. Thank you very much!
Katherine B. - Urbanna, VA
 
I was extremely impressed with the service I received! I was worried about finding a place online to repair such a valuable watch but your company quickly put my mind at ease with your professionalism!
Lisa H. - Suffolk, VA
 
I've had five watches serviced in the past five years or so, by four different companies. Four of the five watches came back worse than they were before. The only perfect service experience was with Govberg who serviced and polished my wife's Rolex.
J. Warden - Philadelphia, PA
 
I want to Thank You!!!! Your service is superior. Great communications, ability to review status all the way thru shipping. The watch came back in beautiful condition. I will definitly use your services again as well as highly recommend your company.
James N. - Apollo Beach, FL
 
Our members frequently seek advice on watch repair and routine maintenance. Govberg Watch Repair is a proven expert with over 90-years of history and is authorized to service over 50 brands with genuine factory parts.
Jessica Faver - General Manager, Timezone.com
 

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