How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
The Seiko watch you repaired is running well. Your service was completed on time and successfully. Thanks!
Clayton W. - Ligonier, PA
 
Govberg Watch Repair provided the best service possible, and the workmanship is outstanding! Your customer service is the best. My husband now has a beautiful watch because of Govberg. We will certainly use you again and will recommend you to anyone. Thank you and your staff for a job well done!
Belinda B. - Greeley, CO
 
Thanks to your watchmaker for a renewed repair of my 32 year old Omega de Ville. Excellent workmanship!
Thomas P. - Wilmington, DE
 
I have received my totally refurbished Cartier watch with its new band & crystal and was very pleased w/the whole process. I will be recommending your firm to a friend of mine!
Karen A. - La Veta, CO
 
You are one of the most customer conscious companies I have ever experienced. Thank you for your continued attention to a satisfied customer.
Jonathan - Parrish, FL
 
Thanks for the repair of my Rolex. It is working well and looks new again. I also appreciate the customer friendliness of your process. I will not hesitate to use you again in the future and refer others to you.
Josephine R. - Hurt, VA
 

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