How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Thank you very much for the quick turn around on the Breitling service! Much appreciated!
Miguel S. - Chicago, IL
 
My Cartier watch was a gift from my husband in 1981. It was tired and worn. I sent it to Govberg for re-habilitation and it now looks like a brand new watch. Thank you so much!
Charlene W. - Lahaina, HI
 
I wanted to write and tell you how pleased I am with my refurbished watch. I was hesitant in spending the money to have it repaired. With the help and advice of Brett, I went ahead and spend the money. I am glad I did! Brett gave me good advice. Thanks again.
Greg - Lahaina, HI
 
I sent you my beautiful older Hamilton watch and you put a quartz work on the inside. It is wonderful, beautiful, very "up to date" and I absolutely love it. You did a magnificent job and I thank you! I am so pleased with what you did and would tell anyone who needed any kind of a watch repair.
Carolyn L. - Quitman, GA
 
You have awesome service with incredible product and customer care. You packaged my Elini watch like treasure. I rarely give companies 95% but I will give you 99.50%. Two thumbs up!
Olu M. - Houston, TX
 
I am very pleased with my watch repair. No one in Rochester, NY was willing (or able) to repair it so I was happy to find Govberg Watch Repair on line. The entire process was very smooth and efficient.
Ann M. - Rochester, NY
 

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