How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR 166 East Levering Mill Road, Bala Cynwyd, PA 19004. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Thanks for the great job on my Rolex repair. The watch looks brand new and it is working great. The service you provided was second to none,very prompt and professional and safe. I would definitely use your services again and I would recommend you to family and friends. Keep up the good work!
David R. - Brigantine, NJ
 
Thank you for doing such a great job of repairing my Rolex! I appreciated your updates during the process, and especially the care that was taken in shipping the watch back to my residence. I will defintely tell my friends about the great service at Govberg.
Dirk Z. - Woodland Hills, CA
 
Thank you! You did a very good job, I have had the watch for around 11 years and its very special to me.
John C. - Granbury, TX
 
I got my watch back on Monday and it looks great! Thank you for your work.
Bert R. - Firebaugh, CA
 
We have received our watch back, thank you for your wonderful service!
Barbara - Le Sueur, MN
 
Hi, I received my watch back and it looks beautiful. Thank you for doing such a fine job...You are now my official watch repair organization.
Howard - Leawood, KS
 

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