Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My watch arrived safely and it works and looks like new! The next time it needs its regular service I will use Govberg. Thanks!
Chuck - Pocatello, ID
 
Thank you for your work! My Movado looks great!
Annemarie H. - Lewis Center, OH
 
Thank you guys for the awesome work on my Rolex Tudor! Appreciate the quality work you guys did and getting it back to me *safely*. I THANK YOU SO MUCH! It looks Fabulous! Hope to do more near future business w/the best Rolex/Tudor watch repairers in the Good ol' USA! :)
Angie W. - Asheville, NC
 
My watch repair is perfect. It was even set to the correct time zone. Love your box in which watch was returned. Thanks for timely and excellent service!
Patrick M. - Eau Claire, WI
 
Great service! First class! I will use you for all my watch repairs.
Richard D. - Montgomery, AL
 
I anticipated the return of my Zodiac… Once opened, i was speechless regarding its appearance, precision workmanship, and accuracy. I am elated, and have been showing everyone this absolutely stunning timepiece. It is fair to say that work workmanship has left it BETTER than new. I will not hesitate to recommend Govberg Watch Repair to anyone. Should I need additional service, you have my business. And as a collector, it should be soon. Many thanks for a wonderful experience!
Thomas P. - Brentwood, MO
 

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