Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I received my watch yesterday and it winds well. Thank you for good service and being prompt with the repair.
Don M. - Pembroke, VA
 
Thanks again for doing a great job on my watch repair. Govberg has repaired two watches for me and both times the process has been great. Keep up the good work.
Tony - Burtonsville, MD
 
I am very pleased with my experience having my watch serviced and bracelet repaired by your company. I was done on time and at the quoted price. I have already recommended your service to a friend who was going to send his Rolex in for service.
Steve L. - North Groton, NH
 
I'm enjoying the Zenith! Thanks for getting it in working order!
Steven M. - Blacklick, OH
 
I thank you for arranging for my beautiful watch to be greatly serviced. Everything is quite wonderful and I am very satisfied.
Laura H. - Lakeville, CT
 
Thanks for the great watch servicing experience! I had only read about Govberg, but was happy to find the service matched the feedback. Thanks again and looking forward to receiving the other watch I’m having refurbished with you right now.
Joe F. - Springfield, VA
 

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