Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My Rolex arrived ahead of schedule and looks like new. Thanks for a good job.
Mike H. - Columbia, MD
 
I would like to say how happy I am with the repair of my Rolex and the service of Govberg. In the future any repair work I have will be shipped to Govberg and I will advise everyone to do the same.
Joe S. - Montauk, NY
 
Excellent work. My Breitling is as it was when it was new. I will certantly use you in the future.
Dan M. - Hagerstown, MD
 
Thank you so much for the time and patience you have taken to repair my watch. After so many years of not working at all well, it is now running perfectly. Thank you so much.
Michael C - Hillsdale, MI
 
My Ebel watch looks great... Your communications over the telephone and online Chat are great.
Carolyn D.Monroe - Monroe, LA
 
Thank you, my Ebel watch looks like new!!! This was my birthday present to myself and it's the best gift I have ever given to myself!! I'm really glad I sent it to you.  
Ann P. - Waltham, MA
 

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