Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I thank you for your service. my watch looks like new. You seem to be doing everything right. I'm satisfied and well pleased.
Joe F.San Francisco - San Francisco, CA
 
Very impressed by every detail of my experience. Very much appreciated the email correspondence tracking the status of each step. I had much trepidation putting my Omega in the mail and sending it off to a unknown entity. Your website and business practices provided me with as much comfort as possible. I made a good decision in selecting your company!
Alfred N. - Poway, CA
 
I found the box with my wife's watch on my desk this morning when I arrived. She'll be very excited, especially when she sees how shiny it is again. Thanks very much for your help during the process.
Rich - York, PA
 
I was very pleased with my watch repair. It was great that it came back sooner than expected, and the packaging was impressive.
Susan L. - Holliston, MA
 
I thank you for arranging for my beautiful watch to be greatly serviced. Everything is quite wonderful and I am very satisfied.
Laura H. - Lakeville, CT
 
Great job, excellent service! Thank you!
Emilie P. - Rehoboth Beach, DE
 

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