Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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I am very pleased with my watch repair. No one in Rochester, NY was willing (or able) to repair it so I was happy to find Govberg Watch Repair on line. The entire process was very smooth and efficient.
Ann M. - Rochester, NY
 
My 45 to 50 year old Omega self winding wrist watch, that you repaired for me several months ago, looks and works like new and I want to thank you very much.
Robert L - North Branford, CT
 
Thanks very much. I received the watch today, and it looks great... I'm thrilled to have the watch back and the process was very easy and smooth. Thanks again!
Peter B. - San Ramon, CA
 
Thanks to your watchmaker for a renewed repair of my 32 year old Omega de Ville. Excellent workmanship!
Thomas P. - Wilmington, DE
 
Thank you for repairing my beautiful Omega watch. I am very satisfied with the service.
- Sandyston, NJ
 
I recently had my Tiffany and Omega watches repaired and want to praise every facet of my experience with your company! Your professionalism is beyond compare. Thank you!!
Carol R. - Westerville, OH
 

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