Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My 100 year old pocket watch is now showroom perfect. Superior professional workmanship. Thank you for courteous customer service as well!
Frank F. - Lilburn, GA
 
I just received my refurbished 20+ yr old Cartier (Santos Model). Govberg exceeded my expectations. I should have taken before and after photos, the restoration is remarkable! Communications were excellent. They went above and beyond... I'll be a repeat customer.
Lonnie A. - Beaumont, TX
 
I want to thank you for sending me a new watch. Or, maybe you made it look like a new one! Earlier this year, I sent the watch to the Cartier facility in Texas and they came back with estimates for needed repairs in a sort of laundry list — with no real explanation as to why a specific part needed replacement. I had them return the watch.  I appreciated the detail you gave as to why something needed to be done. Should the occasion arises in future, I will most certainly recommend your firm. Thank you.
Patrick D. - Columbia, SC
 
Thank you. I am wearing my newly serviced watch and am very happy to have it back and working like new.
Irene - Woodstock, NY
 
Excellent job!! Thank you very much!! I will be using your services for all my watch needs!!
Peter F. - West Chesterfield, NH
 
I received my Breitling watch. It looks great. Thank you!
Adam S. - Dover, DE
 

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