Warranty

Govberg Watch Repair truly appreciates your business and is dedicated to your continued satisfaction and loyalty. We issue a 12-month Govberg Jewelers warranty for each movement service performed by our technicians. If a problem arises with your watch during the 12-month period following our initial services, we will repair or replace any damaged parts and/or correct the repair execution. The Govberg Watch Repair warranty does not cover parts we did not service, basic service on quartz watches, lost parts, collision and water damage, nor defects and damages due to normal wear and tear. This warranty does not cover moisture damage if the timepiece is a non-water-resistant model, nor if the timepiece was not pressure certified by our watchmakers. The warranty is considered void if there is evidence of misuse, abuse or negligence resulting in damage, including unauthorized service, or other factors not due to defects in material or workmanship.

Fine watches, like any other precision instrument, require periodic service to maintain their high performance. Govberg Watch Repair recommends that your timepiece be serviced every three to five years.

In order to benefit from this guarantee, you will be required to submit the original repair number and proof of work executed. You will additionally need to submit the previously repaired watch to the Govberg Watch Repair facility for evaluation by our watchmaker. Should all the conditions of this warranty be met, your timepiece will be resubmitted for prompt servicing.

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My experience was delightful. The process was extremely easy. I received quick responses to my emails. More importantly, the repair time was quick and I loved the way my Ebel watch was packaged and returned.
Donna H. - Cheltenham, MD
 
I have received my watch and I am very happy with the work done. The watch looks brand new again and is working wonderfully. Thank you again for your excellent work and service.
Stanley D. - Oklahoma City, OK
 
The repair/refurbish on my watch was excellent. I was reluctant to service my watch over the Internet, but now I will never have a watch serviced - or buy a watch - anywhere else. Great job!
David D. - Las Vegas, NV
 
Thank you very much. It was nice to be able to process the repair by mail! It saved me the trip into the city when I did not have the time. The watch is as good as new and was received in advance of the estimated completion dates.
David P. - Kingston, PA
 
I am very, very happy with your service, and my repaired watch. It was my father’s Hamilton watch dating to the 1950’s and it’s the only thing he owned that I have. So, thank you very much!
Gene O. - Durham, NC
 
Great job folks, my Panerai looks like new and runs perfectly. I will keep you in mind for future repairs.
Peter A. - Gill, MA
 

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