Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. Watch gift boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
737 Sansom St
Philadelphia, PA 19106


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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About the repair
My Breitling watch has arrived, and it looks beautiful and NEW!! Thank you very much for the attention you gave it and for your prompt and thorough service.
Philip V. - Southport, NC
 
I've been very pleased with the service, web site, price/value, and shipping...I had 2 watches in for repair and the convenience of a web-based company can not be underestimated. When I did need to speak with a live person, I was greeted by a very respectful, knowledgeable and helpful associate. These qualities ensure a long lasting relationship, which is key, especially when providing service to clients with watches in the $10,000-20,000 range. Kudos to all!  
Jeff L. - Fuquay Varina, NC
 
Govberg Watch Repair provided the best service possible, and the workmanship is outstanding! Your customer service is the best. My husband now has a beautiful watch because of Govberg. We will certainly use you again and will recommend you to anyone. Thank you and your staff for a job well done!
Belinda B. - Greeley, CO
 
I thought that everything that was done and the systems that you have in place to handle transactions were both effective and efficient. You have a satisfied customer, and I wouldn't change a thing!
Bill M. - Center Lovell, ME
 
I have received my Omega in good order... Everything is so perfect and professional. It looks great! Thanks.  
Joseph A. - Bristol, TN
 
Thank you for repairing my beautiful Omega watch. I am very satisfied with the service.
- Sandyston, NJ
 

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