Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. Watch gift boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
737 Sansom St
Philadelphia, PA 19106


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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About the repair
Overall an excellent experience. I was kept well informed and the watch was delivered as scheduled. I will definitely use again. Thanks!
Michael H. - Ooltewah, TN
 
I recieved my Rolex last week. It looks great. Thank you!
David J. - Loudon, TN
 
I found the entire repair process extremely impressive!! Excellent and prompt communication throughout. Price was competitive and turnaround was expedient. The watch case and bracelet were restored to almost new condition. Professional and customer caring! Thank you.
James - West Linn, OR
 
Customer service was superb and the cost to repair was extremely fair. We will continue to utilize the services of Govberg Watch Repair.
Lou B. - Raritan, NJ
 
My watch looks and runs great. Order placement and tracking was easy. Service was top-notch. I was kept informed throughout the process and each step happened just as expected. No surprises or complications. I would definitely use your services again.
Bruce - Matawan, NJ
 
Thank you so much for your great service on 2 of my watches. Great communications and they came back just like new. I'll recommend Govberg to everyone!
Larry G. - Skagway, AK
 

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