Securely Packaging and Shipping Your Watch

It is important that you take great care in packaging your watch for shipment to the Govberg Watch Repair facility to prevent additional damage to your watch in need of repair. Wrap your watch in tissue paper or place it in a clean, clear plastic bag, and then wrap the protected watch securely in bubble wrap. Do not place tape or any other adhesive directly on your watch.

Place the wrapped watch in the middle of a secure box filled with packing material (foam, paper packing peanuts, or additional bubble wrap). Do not send your watch in a padded envelope – they do not offer protection against injury during shipping.

Govberg Watch Repair recommends double-boxing your package for added security.

Important: Do not send your watch to Govberg Watch Repair in its original watch case/gift box, as it offers no protection and encourages postal theft. All watch boxes arriving with the watch are discarded by us, and are not returned to the customer.


Shipping and Insuring your Watch

If your watch is worth $5,000 or less, we recommend Fedex or UPS for their superior package tracking capabilities. For watches worth over $5,000, only the USPS provides adequate insurance. USPS shipping will also cost less than Fedex or UPS in most cases. Regardless of which courier you select, please insure your watch for its replacement value, and send it with delivery confirmation and ‘signature required.’

Please ship your watch to our NEW address:

GWR
737 Sansom St
Philadelphia, PA 19106


To locate your closest United States Postal Service location, click here.

Items you send with USPS Priority and Registered Mail are placed under tight security from the point of mailing to the point of delivery, and insured up to $5,000 or $25,000 against loss or damage.

Priority Mail – If the value of your watch is $5,000 or under, you may purchase USPS Priority mail postage and insurance. To view Priority Mail rates, click here.

Registered Mail – If the value of your watch is between $5,000 and $25,000, then you can use USPS Registered mail.


To locate your nearest FedEx drop-off location, click here. Or call 1.800.GoFedEx (1.800.463.3339) to schedule a pick-up.


To locate your nearest UPS drop-off location, click here. Or to schedule a pick-up, click here.


Once we receive your watch, you will receive and email notification to let you know that it arrived at our repair facility safe & sound!

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The level of service and staff professionalism was second to none at Govberg Watch Repair. I would highly recommend their service to friends and will be using them again. Thank you!
Mark S. - Wallingford, CT
 
We are completely satisfied with the service we received... I had not heard of Govberg until I went to the internet to seek watch repair. Your web site was attractive and informative. You kept us informed at every step of the way. You kept your word on the process. We are now enjoying the fully restored instrument we sent for your care. Thank you for your service.
Claude W. - Middletown, OH
 
All I can say is WOW. This Rolex has become a family heirloom and you have brought it back to life. I am so pleased with it. I can hardly believe it is the same watch. I have been showing it off proudly and telling my friends that your facility is the only place I will trust my watch with. Thank you so much!
Scott K. - Virginia Beach, VA
 
My watch came today and I am thrilled! It looks so pretty. I love it!!!!!”
Betsy - Lannon, WI
 
I'm VERY pleased with the job you did on my old watch. It looks and runs like it did when it was given to me so many years ago. It holds much sentimental value for me and I hope to keep it in the fine condition that it is in now until I have occasion to pass it on to one of my kids. I will definitely recommend your services when the occasion arises.
Carl M. - Baltimore, MD
 
My watch not only looks like it’s new, it keeps time better now then it did when I first bought it. Thanks for the great work.
Michael - Green Acres, WA
 

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