How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR at 1521 Walnut St, Philadelphia, PA 19102. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
The level of service and staff professionalism was second to none at Govberg Watch Repair. I would highly recommend their service to friends and will be using them again. Thank you!
Mark S. - Wallingford, CT
 
My watch arrived today, looking wonderful, like new….Thank you.
Diane - Kailua, HI
 
I received my Android Divemaster Enforcer that had scratches on the case yesterday…The looks awesome…Better than new…I have two more watches that I am sending to Govberg for ‘clean and polish.’ Thanks Govberg!
Lanny - Moline, IL
 
I got my Movado back yesterday & I want to thank you for the courteous service I received from your company. It was a pleasure doing business with you. Thanks again!
Gail P. - Middleburgh, NY
 
I was extremely impressed with the service I received! I was worried about finding a place online to repair such a valuable watch but your company quickly put my mind at ease with your professionalism!
Lisa H. - Suffolk, VA
 
Thank you for repairing my beautiful Omega watch. I am very satisfied with the service.
- Sandyston, NJ
 

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