How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR at 1521 Walnut St, Philadelphia, PA 19102. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
The level of service and staff professionalism was second to none at Govberg Watch Repair. I would highly recommend their service to friends and will be using them again. Thank you!
Mark S. - Wallingford, CT
 
Great job! Thanks! I think you did the job for a reasonable price and just as well as Omega would have done it.
Edward G. - Walnut Creek, CA
 
The watch looks great. Thank you for repairing my watch for a reasonable fee. Thank you. Your customer service is great. Great feedback when I asked questions about my repair. I will definitely do business with Govberg again.
Gene - Dothan, AL
 
My Rolex arrived this afternoon….. It looks like new!!! THANK YOU, THANK YOU!!!
Anna B. - Branchburg, NJ
 
My mother just loved the watch! She cried. It has been 70 years since she has worn it. Thank you for bringing a piece of my mother’s happy childhood back to her and for your quality craftsmanship.  
Michelle K. - New City, NY
 
The repair/refurbish on my watch was excellent. I was reluctant to service my watch over the Internet, but now I will never have a watch serviced - or buy a watch - anywhere else. Great job!
David D. - Las Vegas, NV
 

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