How it Works

Getting your watch repaired with us is easy! Just follow these 5 easy steps to get your watch back in tip top condition:

  • Fill out the form on the right side of any page on this website. Just tell us the brand of watch and the service you are interested in. Use the “Additional notes” box to provide more details about the condition of your watch. Hit “Submit” and provide some additional details to complete your Estimate Request.
  • Print out your packing slip and be sure to include it in the package with your watch.
  • Securely package, insure and ship your watch to GWR at 1521 Walnut St, Philadelphia, PA 19102. Click here for detailed packaging and shipping instructions.
  • Once we receive watch, our Swiss-trained watchmakers will thoroughly review it and provide a guaranteed cost as well as an estimated completion date.
  • If you approve the estimate, we will start the repair right away. If you do not approve the estimate, we will ship watch back to you, fully insured, for FREE. All movement repairs are are backed by our 1 year warranty. Free return shipping is offered in the Continental US to retail customers only.

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Contact Information
About the repair
Customer service was superb and the cost to repair was extremely fair. We will continue to utilize the services of Govberg Watch Repair.
Lou B. - Raritan, NJ
 
Thank you for your expeditious quality service. I will recommend you to my friends.
Gary R. - Saint Michaels, MD
 
I've had five watches serviced in the past five years or so, by four different companies. Four of the five watches came back worse than they were before. The only perfect service experience was with Govberg who serviced and polished my wife's Rolex.
J. Warden - Philadelphia, PA
 
We are completely satisfied with the service we received... I had not heard of Govberg until I went to the internet to seek watch repair. Your web site was attractive and informative. You kept us informed at every step of the way. You kept your word on the process. We are now enjoying the fully restored instrument we sent for your care. Thank you for your service.
Claude W. - Middletown, OH
 
Received my Omega today, looks great!!! Returned in a very nice case! Thanks, hope to use you again.
Duane Z. - Anchorage, AK
 
My Rolex GMT looks awesome. You guys did a great job polishing the case. I held it up next to a case that has never been polished and I can't tell the difference. Really impressed!
Will P. - Anacortes, WA
 

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